CANCEL OR CHANGE ORDER
For changing or canceling your order, please get in contact with us as soon as possible. And of course you're still able to cancel your order or exchange items after receiving it - corresponding to our Return Policy (below). In case you cancel your order, payments are always paid back through Paytrail.
Any item/s bought in CDLC.CO The Shop can be returned within 14 days after receipt of the parcel and you will be refunded the entire value of goods. Shipping costs will NOT be refunded. If you send back your item/s after 14 days, or in the event of a damage / sign of wear, we decline the return and you won't get a refund. (Garments will only be accepted if the original label has not been removed).
If you receive a damaged or faulty item, please get in contact with us and let us know about the problem. After recording all necessary data, we will take care of a fast exchange and a possible refund.
For the following items we won't grant an exchange or refund:
1. Items that got damaged because of improper use or other than the designated use.
2. Items that got damaged through misuse or carelessness (contact with chemicals, aggressive substances, fire, big heat, sharp objects, so on).
4. Please get in contact with us if you have any further questions.