SHOP
POLICY

CDLC.CO THE SHOP POLICIES

TO MAKE SURE THAT YOUR SHOPPING EXPERIENCE WITH US GOES SMOOTHLY!

PAYMENTS


All payments at our webshop are secured by Paytrail.
For more precise payment terms, check them here.

AVAILABLE PAYMENT OPTIONS:
Bank payments (Verkkopankkimaksu)
Debit & Credit cards
MobilePay
ApplePay

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WHERE WILL MY ORDER SHIP FROM?
We’re located in Turku, Finland. We have all of our products in stock at our warehouse. Our stocks are limited, so don't doubt w/ your order.

DELIVERY


WHEN WILL I GET MY ORDER?
We ship your order mainly on the same day!
That's possible when you order before 1 pm (Monday - Friday)!

FINLAND:
Delivery with Postnord takes around 1-3 working days.

EUROPE:
Delivery with Posti takes around 3-5 business days.

INTERNATIONAL:
Delivery with Posti takes around 10-20 business days. The shipping time depends on your location, but can be estimated as follows.

RETURNS


CANCEL OR CHANGE ORDER
For changing or canceling your order, please get in contact with us as soon as possible. And of course you're still able to cancel your order or exchange items after receiving it - corresponding to our Return Policy (below). In case you cancel your order, payments are always paid back through Paytrail.

RETURN POLICY
Any item/s bought in CDLC.CO The Shop can be returned within 14 days after receipt of the parcel and you will be refunded the entire value of goods. Shipping costs will NOT be refunded. If you send back your item/s after 14 days, or in the event of a damage / sign of wear, we decline the return and you won't get a refund. (Garments will only be accepted if the original label has not been removed).

DAMAGED/FAULTY ITEMS
If you receive a damaged or faulty item, please get in contact with us and let us know about the problem. After recording all necessary data, we will take care of a fast exchange and a possible refund.

For the following items we won't grant an exchange or refund:
1. Items that got damaged because of improper use or other than the designated use.
2. Items that got damaged through misuse or carelessness (contact with chemicals, aggressive substances, fire, big heat, sharp objects, so on).
3. Please be aware that the expected useful life of each item depends on each user, the terms of use and the characteristic wear patterns. If our items got damaged through normal wear out or if the conventional service life got exceeded, an exchange is not possible.
4. Please get in contact with us if you have any further questions.

ORDER PROCESS


BABY STEPS THROUGH OUR ORDER PROCESS

1. Choose your favorite item/s from our shop.
On garments you also have to choose the size needed.

2. Put the item/s in your shopping cart.

Everytime when you do so, the cart will pop up in the right corner of our website. Or you can check your cart any time by clicking "the shopping cart logo" at the top right corner of our website.

3. Press check out at your cart and finish the following 4 steps.

1. Enter your email.
2. Enter all the information required.
(You’ll see the shipping price.)
3. Choose the way you'd like to pay through Paytrail's payment methods.
4. Review and click "Complete order" button to finish your order.

4. Now your redirected to Paytrail for payment.
After you've finished with your payment you’ll receive an order confirmation email from us.

5. Once we have handled your order you’ll receive an order fulfilled email from us. This email also includes your tracking number for the shipment.

6. Wait for a day or two and you're ready to enjoy your piece of Finnish Motoring Culture.

Thanks for shopping!

-Guys behind the CDLC.CO movement-

GDPR & PRIVACY STATEMENT

CDLC.CO GDPR & Privacy statement

Alla CDLC.COn & Conv Oy:n rekisteri- sekä tietosuojaseloste

1. Rekisterinpitäjä
Conv Oy, Kärsämäentie 5, 20300 Turku, 2651717-1

2. Rekisteristä vastaava yhteyshenkilö
Antti Eskeli / enthusiast@cdlc.co


3. Rekisterin nimi
Yrityksen asiakasrekisteri


4. Oikeusperuste ja henkilötietojen käsittelyn tarkoitus
EU:n yleisen tietosuoja-asetuksen mukainen oikeusperuste henkilötietojen käsittelylle on henkilön suostumus. Henkilötietojen käsittelyn tarkoitus on itse kaupastamme ostetun hyödykkeen toimitus asiakkaalle, yhteydenpito asiakkaisiin, asiakassuhteen ylläpito, markkinointi tms.

Tietoja ei käytetä automatisoituun päätöksentekoon tai profilointiin. 


5. Rekisterin tietosisältö
Rekisteriin tallennettavia tietoja ovat: henkilön nimi, yhteystiedot (puhelinnumero, sähköpostiosoite, osoite)


6. Säännönmukaiset tietolähteet
Rekisteriin tallennettavat tiedot saadaan asiakkaalta mm. www-lomakkeilla lähetetyistä viesteistä, sähköpostitse, puhelimitse, sosiaalisen median palvelujen kautta, sopimuksista, ja muista tilanteista, joissa asiakas luovuttaa tietojaan.


7. Tietojen säännönmukaiset
Tietoja ei luovuteta säännönmukaisesti muille tahoille. Tietoja voidaan julkaista siltä osin kuin niin on sovittu asiakkaan kanssa.

8. Rekisterin suojauksen periaatteet
Rekisterin käsittelyssä noudatetaan huolellisuutta ja tietojärjestelmien avulla käsiteltävät tiedot suojataan asianmukaisesti.


9. Tarkastusoikeus ja oikeus vaatia tiedon korjaamista
Jokaisella rekisterissä olevalla henkilöllä on oikeus tarkistaa rekisteriin tallennetut tietonsa ja vaatia mahdollisen virheellisen tiedon korjaamista tai puutteellisen tiedon täydentämistä. 

10. Muut henkilötietojen käsittelyyn liittyvät oikeudet
Rekisterissä olevalla henkilöllä on oikeus pyytää häntä koskevien henkilötietojen poistamiseen rekisteristä. Tässä tapauksessa yhteydenotto tulee tehdä kirjallisesti sähköpostiin cdlc.community@gmail.com.

Kiitos!

GDPR & PRIVACY STATEMENT

CDLC.CO GDPR & Privacy statement

Below is CDLC.CO's & Conv Oy's register and privacy statement

1. Register Keeper
Conv Oy, Kärsämäentie 5, 20300 Turku, 2651717-1

2. Contact person responsible for the register
Antti Eskeli / enthusiast@cdlc.co

3. Name of the register
Company's customer register

4. Legal basis and purpose of processing personal data
According to the EU General Data Protection Regulation, the legal basis for processing personal data is the person's consent. The purpose of processing personal data is to deliver the product purchased from our store to the customer, contact with customers, maintain customer relationships, marketing, etc.

The information is not used for automated decision-making or profiling.

5. Data content of the register
The data stored in the register are: the person's name, contact information (telephone number, email address, address)

6. Regular data sources
The data stored in the register is obtained from the customer, for example, from messages sent via www forms, by email, by telephone, via social media services, from contracts, and from other situations in which the customer discloses their data.

7. Regularity of the data
The data is not disclosed to other parties as a rule. The data may be published to the extent that this has been agreed with the customer.

8. Principles of register protection
The register is handled with care and the data processed using information systems is protected appropriately.

9. Right of inspection and right to demand correction of data
Every person in the register has the right to check their data stored in the register and demand correction of any incorrect data or completion of incomplete data.

10. Other rights related to the processing of personal data
A person in the register has the right to request that personal data concerning him or her be removed from the register. In this case, contact should be made in writing to the email address cdlc.community@gmail.com

Thank you!

CONV OY

Kärsämäentie 5
20300 Turku
FINLAND
FI26517171
enthusiast@cdlc.co