SHOP
POLICY

CDLC.CO THE SHOP POLICIES

TO MAKE SURE THAT YOUR SHOPPING EXPERIENCE WITH US GOES SMOOTHLY!

PAYMENTS


All payments at our webshop are secured by Checkout Finland. For more precise payment terms, check them here.

AVAILABLE PAYMENT OPTIONS:
Bank payments (Verkkopankkimaksu)
Debit & Credit cards
MobilePay
ApplePay

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WHERE WILL MY ORDER SHIP FROM?
We’re located in Turku, Finland. We have all of our products in stock at our warehouse. Our stocks are limited, so don't doubt w/ your order.

DELIVERY


WHEN WILL I GET MY ORDER?
We ship your order mainly on the same day!
Order before 1 pm (Monday - Friday)!

FINLAND:
Delivery with Postnord takes around 1-3 working days.

EUROPE:
Delivery with Posti takes around 3-5 business days.

INTERNATIONAL:
Delivery with Posti takes around 10-20 business days. The shipping time depends on your location, but can be estimated as follows.

RETURNS


CANCEL OR CHANGE ORDER
For changing or canceling your order, please get in contact with us as soon as possible. And of course you're still able to cancel your order or exchange items after receiving it - corresponding to our Return Policy. In case you cancel your order, payments are always paid back through Checkout Finland.

RETURN POLICY
Any item/s bought in CDLC.CO The Shop can be returned within 14 days after receipt of the parcel and you will be refunded the entire value of goods. Shipping costs will NOT be refunded. If you send back your item/s after 14 days, or in the event of a damage / sign of wear, we decline the return and you won't get a refund. (Garments will only be accepted if the original label has not been removed).

DAMAGED/FAULTY ITEMS
If you receive a damaged or faulty item, please get in contact with us and let us know about the problem. After recording all necessary data, we will take care of a fast exchange and a possible refund.

For the following items we won't grant an exchange or refund:
1.
Items that got damaged because of improper use or other than the designated use.
2. Items that got damaged through misuse or carelessness (contact with chemicals, aggressive substances, fire, big heat, sharp objects, so on).
3. Please be aware that the expected useful life of each item depends on each user, the terms of use and the characteristic wear patterns. If our items got damaged through normal wear out or if the conventional service life got exceeded, an exchange is not possible.
4. Please get in contact with us if you have any further questions.

ORDER PROCESS


BABY STEPS THROUGH OUR ORDER PROCESS

1.
Choose your favorite item/s from our shop.
On garments you also have to choose the size needed.

2. Put the item/s in your shopping cart.
To get an overview of its content, use the link to the shopping cart on the top right corner of the website.

3. Press checkout. Finish the following 4 steps.
1. Enter your email.
2. Enter all the information required. (You’ll see the shipping price.)
3. Checkout Finland.
4. Review and click Purchase button to finish your order.

4. Now your order is processing and you’ll receive a order confirmation email from us.

5. Once we have handled your order you’ll receive a order fulfilled email from us. This email also includes your tracking number for the shipment.

6. Enjoy your piece of Finnish Motoring Culture.

CONV OY

Kärsämäentie 5
20300 Turku
FINLAND
FI26517171
cdlc.community@gmail.com